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How To Use Remote Diagnostics Agent (RDA) To Collect Oracle Internet Directory (OID) Information -11g (Doc ID 1369324.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Oracle Internet Directory - Version 11.1.1 to [Release 11g]
Information in this document applies to any platform.


This guide provides users with general steps to execute the "Remote Diagnostic Agent" (RDA) with Oracle Internet Directory version 11g

Oracle Support encourages the use of RDA because it greatly reduces service request resolution time by minimizing the number of requests from Oracle Support for more information. RDA is designed to be
as unobtrusive as possible; it does not modify systems in any way. It collects useful data for Oracle Support only and a security filter is provided if required. Remote Diagnostic Agent (RDA) is a command-line
diagnostic tool that is executed by an engine written in the Perl programming language. RDA provides a unified package of support diagnostics tools and preventive solutions. The data captured provides Oracle
Support with a comprehensive picture of the customer's environment which aids in problem diagnosis.

Additional information about RDA is available in Note: 314422.1 - "Remote Diagnostic Agent (RDA) - Getting Started" and Note: 1498376.1 "Get Proactive with Fusion Middleware : Resolve SRs Faster! Use Remote Diagnostic Agent"

For OID 10g see Note: 1369279.1 - "How to execute the Oracle RDA (Remote Diagnostic Assistant) for Oracle Internet Directory 10g"



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