Using Managed Attachments Zoom Options for EBS Fail With Errors "User '<user name>' does not have sufficient access privileges..." or "You have insufficient privilege to access..."

(Doc ID 1371173.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 to 11.1.1.6.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Accessing WebCenter Content (WCC) through the Managed Attachments (MA) E-Business Suite (EBS) Adapter, searching for documents with the AFDocuments security group, or accessing the Content Information page on content items returned by a search throws one of the following errors:

Error 1:

Content Server Request Failed
User '<user name>' does not have sufficient access privileges to perform this operation.
Access privileges may have expired, requiring the user to re-select Managed Attachments
from the Oracle E-Business Suite Zoom Menu.


Error 2:

Content Server Request Failed
You have insufficient privilege to access the page. afGuid is Invalid



The stack trace associated with error 1 shows:

!csUserEventMessage,weblogic,yourhostname:16200!$!csUnableToGetRevInfo!wwAFInsufficientAccess,weblogic
intradoc.common.ServiceException: !csUnableToGetRevInfo!wwAFInsufficientAccess,weblogic
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
at intradoc.server.Service.buildServiceException(Service.java:2260)
at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
at intradoc.server.Service.createServiceException(Service.java:2249)
at appadapter.AfSecurityFilter.doFilter(AfSecurityFilter.java:168)
at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
at intradoc.server.ServiceSecurityImplementor.alterUserCredentials(ServiceSecurityImplementor.java:573)
at intradoc.server.ServiceSecurityImplementor.globalSecurityCheck(ServiceSecurityImplementor.java:248)
at intradoc.upload.UploadSecurityImplementor.globalSecurityCheck(UploadSecurityImplementor.java:57)
at intradoc.server.Service.globalSecurityCheck(Service.java:2671)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:678)
at intradoc.server.Service.doRequest(Service.java:1890)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1343)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1715)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.GeneratedMethodAccessor164.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1600)
at idcservlet.IdcFilter.doFilter(IdcFilter.java:352)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:413)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:94)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:161)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:136)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:111)

Cause

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