IPM Worklist Process Tools Are Not Responsive and "Failure occurred in message CQueryGetFieldDistinctList" Occurs in the Logs (Doc ID 1371561.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.6 and later
Information in this document applies to any platform.

Symptoms

Users are getting error "Failure occurred in message CQueryGetFieldDistinctList" when in the package search option. The Process tools become non-responsive and the IPM service has to be restarted.

Cause

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