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"Failed to update the existing folio" Error Every 5 Minutes In Content Server Log File (Doc ID 1371999.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle WebCenter Content - Version to [Release 11g]
Information in this document applies to any platform.


On the 11g WebCenter Content server (formerly UCM, Universal Content Management), an error such as the following gets generated every 5 minutes:

Failed to update the existing folio. Unable to download '(null)'. The content element '21 'does not exist in the system. [Details]
There has been an error. The stack trace below shows more information.

intradoc.common.ServiceException: !csUnableToDownload,(null)
at intradoc.server.ServiceRequestImplementor.buildServiceException(
at intradoc.server.Service.buildServiceException(
at intradoc.server.Service.createServiceExceptionEx(
at intradoc.server.Service.createServiceException(
at intradoc.server.FileService.computeDocID(
at sun.reflect.GeneratedMethodAccessor219.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at intradoc.common.IdcMethodHolder.invokeMethod(
at intradoc.common.ClassHelperUtils.executeMethodEx(
at intradoc.common.ClassHelperUtils.executeMethod(
at intradoc.server.Service.doCodeEx(
at ziprenditions.ZipRenditionsHandler.callMethodRecursively(
at ziprenditions.ZipRenditionsHandler.computeDocID(
at sun.reflect.GeneratedMethodAccessor218.invoke(Unk


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