"Failed to update the existing folio" Error Every 5 Minutes In Content Server Log File (Doc ID 1371999.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 to 11.1.1.5.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

On the 11g WebCenter Content server (formerly UCM, Universal Content Management), an error such as the following gets generated every 5 minutes:

Failed to update the existing folio. Unable to download '(null)'. The content element '21 'does not exist in the system. [Details]
There has been an error. The stack trace below shows more information.

!csCpdUnableToUpdateFolio!csUnableToDownload,(null)!csItemNoLongerInSystem1,21
intradoc.common.ServiceException: !csUnableToDownload,(null)
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
at intradoc.server.Service.buildServiceException(Service.java:2260)
at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
at intradoc.server.Service.createServiceException(Service.java:2249)
at intradoc.server.FileService.computeDocID(FileService.java:421)
at sun.reflect.GeneratedMethodAccessor219.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
at intradoc.server.Service.doCodeEx(Service.java:550)
at ziprenditions.ZipRenditionsHandler.callMethodRecursively(ZipRenditionsHandler.java:1635)
at ziprenditions.ZipRenditionsHandler.computeDocID(ZipRenditionsHandler.java:692)
at sun.reflect.GeneratedMethodAccessor218.invoke(Unk

Cause

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