E-WL: Intermittent Issues when Browser is Configured to use TLS 1.1 and/or 1.2 Protocols: Browser Error "Page cannot be Displayed" and WebLogic Log Shows "BEA-090476 Invalid/unknown SSL header was received...during SSL handshake" (Doc ID 1372247.1)

Last updated on DECEMBER 22, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.53 [Release 8.4]
Oracle WebLogic Server - Version 10.3.6 to 10.3.6
Information in this document applies to any platform.

Symptoms

The PIA_weblogic.log shows the following warning message:

<BEA-090476> <Invalid/unknown SSL header was received from peer mybrowser.mycompany.com - 11.22.333.444 during SSL handshake.>


In some cases, the warning is not impacting user. In other cases, the user is unable to access Peoplesoft Application, when this warning is issued, as user gets one of the following browser errors:
     'HTTP 404 Error'
    -or-
     'Cannot display the webpage' error

Cause

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