My Oracle Support Banner

IBR PDF Conversion Failure Message: Step Msofficetopostscript Forced Conversion Failure (Doc ID 1372662.1)

Last updated on MAY 09, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.4.0 version, Conversion

When attempting to convert Microsoft word documents containing tracking of changes to PDF using the Native Application and PDF Converter, some of them will fail with the following errors:




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up Content Server and Inbound Refinery to convert MS Office Applications to PDF using the native application and PDF Converter/Ghostscript
2. Turn on 'track changes' in the document and make changes to the document
3. Use the HP Business Inkjet 2200/2250 PS printer driver
4. Check in the document to be converted

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.