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Export Of IPM Color Tiffs Creates Unreadable Files with Black Background (Doc ID 1375228.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.6 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When exporting a document that was scanned and stored as a color TIFF, the exported document comes out with the text and background reversed. The background comes out black and the text comes out white. This makes the document unreadable.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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