Unable to See OVD Groups as Roles in WebCenter Content; JPS User Provider Shows the Connection State as "down" (Doc ID 1377791.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Symptoms

You integrated Oracle WebCenter Content version 11g with Oracle Virtual Directory (OVD) using SSL following the steps in this Note:

<Note 1318587.1>: How To Setup UCM 11g with Oracle Virtual Directory 11g (OVD)

When a user logins in to WebCenter Content, the only roles that get assigned to the user are "guest" and "authenticated".

Looking at the Providers page in the WebCenter Content browser interface, the Default JPS User Provider (JpsUserProvider) shows a Connection State as "down".  Clicking Test for this Provider gives the following error:

Cause

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