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Receiving "OCR Error in Engine 'FineReader8'" Errors When Starting Forms Recognition Designer After Crash (Doc ID 1378282.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

After a crash or hang when working in Designer, the following error is reported on-screen when subsequently trying to restart Designer:

An error occured!

Error number: -2147467259
Source: Oracle Forms Recognition

Description:
Failed to load document, because: Error extracting class 'Generic', field
'DocumentType':
OCR Error in Engine 'FineReader8' at page 1: Error in memory access

Cause

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In this Document
Symptoms
Cause
Solution


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