Problems Logging On To WebCenter Portal After Configuring Multiple LDAP Providers (Doc ID 1378710.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Portal, there are 2 LDAP providers defined for the Identity Store as well as the default provider.

When trying to login as a user from the second provider (whichever one is second), an error is displayed in the WC_Spaces.out file :-

 

<Warning> <oracle.ods.virtualization.engine.chain.plugins.usermanagement.UserManagement> <BEA-000000> <You must use SSL port for this adapter or configure ssladapter with an adapter which uses SSL port.>
<Warning> <oracle.ods.virtualization.engine.chain.plugins.usermanagement.UserManagement> <BEA-000000> <You must use SSL port for this adapter or configure ssladapter with an adapter which uses SSL port.>
<Warning> <oracle.ods.virtualization.engine.backend.jndi.DefaultAuthenticator.BackendJNDI> <OVD-60174> <Remote server unreachable and marked inactive: 111.222.333.444:8,888.>
<Warning> <oracle.ods.virtualization.engine.backend.jndi.DefaultAuthenticator.BackendJNDI> <OVD-40118> <Could not automatically detect binary attribute list: 111.222.333.444:8888.>
...
<Warning> <oracle.adf.share.security> <BEA-000000> <WARN_NO_USERS_PATTERN
oracle.security.idm.ObjectNotFoundException: No User found matching the criteria
at oracle.security.idm.providers.libovd.util.LibOVDDirectSearchResponse.initSearch(LibOVDDirectSearchResponse.java:170)
...
<Error> <oracle.webcenter.webcenterapp.model.security.WebCenterSecurityUtils> <BEA-000000> <
oracle.webcenter.peopleconnections.profile.ProfileException: User: null not found in identity store.
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.initUserProfile(LDAPUserProfileImpl.java:1954)
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.<init>(LDAPUserProfileImpl.java:238)
...
 <Warning> <oracle.webcenter.peopleconnections.wall.model.dc.PublisherDC> <BEA-000000> <Fail to get Profile for user:user1@mycompany.com
oracle.webcenter.peopleconnections.profile.ProfileException: User: user1@mycompany.com not found in identity store.
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.initUserProfile(LDAPUserProfileImpl.java:1844)

Cause

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