Problems Logging On To WebCenter Portal After Configuring Multiple LDAP Providers (Doc ID 1378710.1)

Last updated on APRIL 13, 2023

Applies to:

Symptoms

Using WebCenter Portal, there are 2 LDAP providers defined for the Identity Store as well as the default provider.

When trying to login as a user from the second provider (whichever one is second), an error is displayed in the WC_Spaces.out file :

<Warning> <oracle.ods.virtualization.engine.chain.plugins.usermanagement.UserManagement> <BEA-000000> <You must use SSL port for this adapter or configure ssladapter with an adapter which uses SSL port.>
<Warning> <oracle.ods.virtualization.engine.chain.plugins.usermanagement.UserManagement> <BEA-000000> <You must use SSL port for this adapter or configure ssladapter with an adapter which uses SSL port.>
<Warning> <oracle.ods.virtualization.engine.backend.jndi.DefaultAuthenticator.BackendJNDI> <OVD-60174> <Remote server unreachable and marked inactive: <IP_ADDRESS>:<PORT>.>
<Warning> <oracle.ods.virtualization.engine.backend.jndi.DefaultAuthenticator.BackendJNDI> <OVD-40118> <Could not automatically detect binary attribute list: <IP_ADDRESS>:<PORT>.>
...
<Warning> <oracle.adf.share.security> <BEA-000000> <WARN_NO_USERS_PATTERN
oracle.security.idm.ObjectNotFoundException: No User found matching the criteria
at oracle.security.idm.providers.libovd.util.LibOVDDirectSearchResponse.initSearch(LibOVDDirectSearchResponse.java:170)
...
<Error> <oracle.webcenter.webcenterapp.model.security.WebCenterSecurityUtils> <BEA-000000> <
oracle.webcenter.peopleconnections.profile.ProfileException: User: null not found in identity store.
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.initUserProfile(LDAPUserProfileImpl.java:1954)
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.<init>(LDAPUserProfileImpl.java:238)
...
 <Warning> <oracle.webcenter.peopleconnections.wall.model.dc.PublisherDC> <BEA-000000> <Fail to get Profile for user:<USERNAME>@<COMPANY>.com
oracle.webcenter.peopleconnections.profile.ProfileException: User: <USERNAME>@<COMPANY>.com not found in identity store.
at oracle.webcenter.peopleconnections.profile.internal.model.LDAPUserProfileImpl.initUserProfile(LDAPUserProfileImpl.java:1844)

Changes

Cause

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