Unable to create 'New Folder' under /Contribution Folders using DIS and WebDAV
(Doc ID 1379581.1)
Last updated on OCTOBER 09, 2019
Applies to:
Oracle WebCenter Content - Version 11.1.1.4.0 and laterInformation in this document applies to any platform.
Symptoms
Users were not able to create folders under /Contribution Folders in DIS. Able to create sub folders, but not directly under contribution folders. You can see below error message in Content Server logs.
Event generated by user '<User>' at host '<Host>'. Unable to get reference. Cannot read folder. [ Details ]
An error has occurred. The stack trace below shows more information.
!csUserEventMessage,<user>,<host:port>!csCollectionUnableToGetReference!csCollectionCannotRead
An error has occurred. The stack trace below shows more information.
!csUserEventMessage,<user>,<host:port>!csCollectionUnableToGetReference!csCollectionCannotRead
intradoc.common.ServiceException:
!csCollectionUnableToGetReference!csCollectionCannotRead
*ScriptStack COLLECTION_GET_REFERENCE
3:getLocationInformation,**no captured values**3:getReferenceMeta,**no captured values**
and below error message while creating folder through DIS.
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<d:multistatus xmlns:d="DAV:" xmlns="DAV:" xmlns:i="IDC:">
<d:response>
<d:href>/cs/idcplg/webdav/Contribution Folders/New Folder</d:href>
<d:status>HTTP/1.1 424 Failed Dependency</d:status>
<d:responsedescription>!csCollectionUnableToGetReference!csCollectionCannotRe
ad</d:responsedescription>
</d:response>
</d:multistatus>
Cause
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In this Document
Symptoms |
Cause |
Solution |