'Could not connect to SMTP host: smtp.domain.com' Signaled When Attempting To Use The Email Notification Service In EDQ

(Doc ID 1380034.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Watchlist Screening - Version 4.2.1 and later
Oracle Enterprise Data Quality - Version 7.2.0 and later
Information in this document applies to any platform.
currency checked 30-Aug-2013

Symptoms

When using the email notification service in EDQ, the main0.log log file found in [Install Path]\config\logs contains the following exception:

WARNING: 21-Nov-2011 11:04:35: Could not connect to SMTP host: smtp.domain.com, port: 25
javax.mail.MessagingException: Could not connect to SMTP host: smtp.domain.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused: connect
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at javax.mail.Service.connect(Service.java:105)
at com.datanomic.director.eventlogger.notification.email.EmailNotifier.sendNotification(EmailNotifier.java:105)
...



Cause

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