Tuxedo - SSL Handshaking Fails After Upgrading RSA Public Key From 1024-Bit to 2048-Bit (Doc ID 1380631.1)

Symptoms

Tuxedo/SALT application acting as client of an external WebService Provider : SALT outbound request .

The external WebService provider requires to encrypt requests.

Application worked fine until the external WebService provider changed it's certificate.

The certificate was issued by VeriSign to DigiCert and the key-size changed from 1024 to 2048-bit.

Besides the content of the certificate nothing has been changed in the Tuxedo/Salt configuration.

Since the certificate change, outbound requests fail with the following errors :

<time>.<sitename>!GWWS.<pid>.<contextId>.<threadID>: GWWS_CAT:110: ERROR: SSL library error: SSLFatalAlert.
<time>.<sitename>!GWWS.<pid>.<contextId>.<threadID>: GWWS_CAT:109: ERROR: HTTPS error: SSL Handshaking failed..

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.