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All Black PDF Documents are Created in Capture when Committing Color / Grayscale Tif to PDF Image Only PDF/A (Doc ID 1381680.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

Scanning and committing color or grayscale TIF LZW compression images in Capture or Distributed Capture; and committing as "PDF - Image Only" for the Document Output Format; and using the "Generate PDF/A documents" option will sometimes generate all black PDF files instead of the correct representation of the images.

Cause

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