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Errors Committing Packages to IPM 10g After Upgrading IPM Client (Doc ID 1384066.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Oracle WebCenter Capture 10g - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

WebCenter Capture (formerly Oracle Document Capture) errors out trying to create invoice packages in IPM process. Get the following error:

***Error***Failed to commit document on commit profile [IBPM Commit]. Error
Number: 40008, Error: Commit Profile - IBPM Commit: The following error was reported by ReleaseDocument. Error Number: 1019 Error Description: Failed to create package. Error Number: -2147179445, Error Description: Class serialization identifier is not within the expected range: 2139030620 must be within [1..2139029504].
class ATL::CComObject<class CTemplate>::CreatePackage


They realized they did not upgrade / install the IPM 10g client.  Once they installed the newer client, they received a different error when committing:

***Error***Failed to commit document on commit profile [IBPM Commit]. Error
Number: 40008, Error: Commit Profile - IBPM Commit: The following error was reported by ReleaseDocument. Error Number: 1019 Error Description: Failed to create package. Error Number: -2147179451, Error Description: ODBC
Error: Error: 0, State: HYT00, Description: [Microsoft][ODBC SQL Server Driver]Timeout expired.
Failure occurred in message CQueryCreatePkg.
class ATL::CComObject<class CTemplate>::CreatePackage


Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

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In this Document
Symptoms
Cause
Solution
References


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