Errors Committing Packages to IPM 10g After Upgrading IPM Client (Doc ID 1384066.1)

Last updated on FEBRUARY 26, 2015

Applies to:

Oracle WebCenter Distributed Capture - Version: 10.1.3.5.1 and later   [Release: 10gR3 and later ]
Oracle WebCenter Capture - Version: 10.1.3.5.1 and later    [Release: 10gR3 and later]
Information in this document applies to any platform.

Symptoms

WebCenter Capture (formerly Oracle Document Capture) errors out trying to create invoice packages in IPM process. Get the following error:

***Error***Failed to commit document on commit profile [IBPM Commit]. Error
Number: 40008, Error: Commit Profile - IBPM Commit: The following error was reported by ReleaseDocument. Error Number: 1019 Error Description: Failed to create package. Error Number: -2147179445, Error Description: Class serialization identifier is not within the expected range: 2139030620 must be within [1..2139029504].
class ATL::CComObject<class CTemplate>::CreatePackage


They realized they did not upgrade / install the IPM 10g client.  Once they installed the newer client, they received a different error when committing:

***Error***Failed to commit document on commit profile [IBPM Commit]. Error
Number: 40008, Error: Commit Profile - IBPM Commit: The following error was reported by ReleaseDocument. Error Number: 1019 Error Description: Failed to create package. Error Number: -2147179451, Error Description: ODBC
Error: Error: 0, State: HYT00, Description: [Microsoft][ODBC SQL Server Driver]Timeout expired.
Failure occurred in message CQueryCreatePkg.
class ATL::CComObject<class CTemplate>::CreatePackage


Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

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