WNA SSO Configured for UCM still shows Login Prompt when url is launched from browser. (Doc ID 1387416.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

Windows Native Authentication (WNA) is configured with Kerberos as the authentication mechanism for UCM application. 

Ideally when WNA is configured as the SSO solution then the user logging in to the physical system should not be prompted for UCM login when it is launched from the browser . 
In some cases from some of the systems users are still shown the UCM default login prompt inspite of WNA being configured .

Cause

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