Error Starting Distributed Capture Service "Error 1053: The service did not respond to the start or control request in a timely fashion" (Doc ID 1387879.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to start the Distributed Capture service the following error is returned:

Error 1053: The service did not respond to the start or control request in a timely fashion


The following error was found in the PPS log file:

12/13/11 08:15:29 AM ***Error*** Login failed. Error Number: -2147191493, Error: Login failed.
Error number:20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms