My Oracle Support Banner

OAM 11g: WebGate Fails To Initialize In Simple Mode With OAM 11g On Solaris SPARC Platform with OAM-04020 / apache2entry_web_gate.cpp:591 Exception thrown during WebGate initialization (Doc ID 1395791.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Oracle Access Manager - Version 11.1.1.5.0 to 11.1.1.5.9 [Release 11g]
Information in this document applies to any platform.

Symptoms


The customer has installed OAM 11.1.1.5.0 on Sun Solaris SPARC platform. OAM Server mode has been changed to Simple and WebGate agents have been registered in Simple mode.

The WebGates fail to initialise when a protected resource request is received by the WebGate webserver. The WebGate oblog.log shows messages similar to the following repeatedly:



The issue is not reproducible on Linux platform, it is specific to the OAM Server installations on SPARC Solaris.

The issue occurs with 10g WebGates, 11g WebGates and OAM Tester.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.