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OID DIP Server Started but Quartz Scheduler and MBeans are Down. Configuration settings are unavailable. Directory Integration Platform is not able to get the context with the given details DIP-10013, Exception or LDAP: error code 49 - Invalid Credentials (Doc ID 1397413.1)

Last updated on AUGUST 11, 2024

Applies to:

Oracle Internet Directory - Version 11.1.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Internet Directory (OID) with Directory Integration Platform (DIP) Server is started but Quartz Scheduler and MBeans are down.

Enterprise manager (EM) Fusion Middleware (FMW) Control console > DIP menu > Administration -> Provisioning Profiles may show error:

Configuration settings are unavailable. The profile management interfaces for the target /Farm_<DOMAIN>/<DOMAIN>/wls_ods1/DIP(11.1.1.2.0) are currently unavailable.

Clicking the "Test connection" button can return the following error:

The connection test could not be performed.
The test aborted with the message : Unable to locate the DIP Sync profile mbean - :oracle.idm.integration.sync.config:*:
Unable to locate the DIP Sync profile mbean - :oracle.idm.integration.sync.config:*:

DOMAIN_HOME is properly set to the installation (e.g., DOMAIN_HOME=/<PATH>/user_projects/domains/<DOMAIN>).


On 11.1.1.9 or 12c and higher versions, WebLogic Server (WLS) Managed Server diagnostic log (and/or other logs such as wls_ods1.log) may show the LDAP error code as Warning, as highlighted in the first error section below, and later followed by the DIP-10013 error with an empty Exception such as the last portion of the error below:

...
[2023-08-21T20:29:52.637+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :1 -  Retrying
[2023-08-21T20:29:52.689+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :2 -  Retrying
[2023-08-21T20:29:52.741+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :3 -  Retrying
[2023-08-21T20:29:52.741+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] maximum LDAP connection retry count reached
[2023-08-21T20:29:52.741+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Connection to LDAP server failed - Check configuration of DIP server.
[2023-08-21T20:29:52.741+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Directory Integration Platform is not able to get the context with the given details : OID host: <OID hostname> Port: <port> SSL mode:<ssl mode, e.g. 1 or 2>.
[2023-08-21T20:29:52.742+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL]  [LDAP: error code 49 - Invalid Credentials]
[2023-08-21T20:29:53.194+05:30] [wls_ods1] [NOTIFICATION] [] [oracle.dip] [tid: <profile>] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] End of Execution

...<etc>...

[2023-08-22T11:51:10.968+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :1 -  Retrying
[2023-08-22T11:51:11.031+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :2 -  Retrying
[2023-08-22T11:51:11.093+05:30] [wls_ods1] [WARNING] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] obtaining LDAP connection failed in attempt number :3 -  Retrying
[2023-08-22T11:51:11.094+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] maximum LDAP connection retry count reached
[2023-08-22T11:51:11.095+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Connection to LDAP server failed - Check configuration of DIP server.
[2023-08-22T11:51:11.096+05:30] [wls_ods1] [ERROR] [] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Directory Integration Platform is not able to get the context with the given details : OID host: <OID hostname> Port: <port> SSL mode:<ssl mode, e.g. 1 or 2>.
[2023-08-22T11:51:11.096+05:30] [wls_ods1] [ERROR] [DIP-10013] [oracle.dip] [tid: [STANDBY].ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <user id>] [ecid: <ecid>] [APP: DIP] [partition-name: DOMAIN] [tenant-name: GLOBAL] Exception
...


Older 11g versions logs may show:

[APP: DIP#11.1.1.2.0] Connection to LDAP server failed - Check configuration of DIP server.
[2011-12-21T03:13:17.206+00:00] [wls_ods3] [ERROR] [] [oracle.dip] [tid: SyncProfileMBean] [userId: weblogic] [ecid: <ecid string>] [APP: DIP#11.1.1.2.0] Directory Integration Platform is not able to get the context with the given details : OID host: <OID_HOSTNAME> Port: <OID_SSLPORT> SSL mode:1.
[2011-12-21T03:13:17.206+00:00] [wls_ods3] [ERROR] [DIP-10013] [oracle.dip] [tid: SyncProfileMBean] [userId: weblogic] [ecid: <ecid string>] [APP: DIP#11.1.1.2.0] Exception[[
javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3041)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2987)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2789)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2703)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)

And an OID ldap server log with debug trace (level 8193) shows:

[2011-12-16T16:34:44+00:00] [OID] [TRACE:16] [] [OIDLDAPD] [host: <HOSTNAME>] [pid: <PID>] [tid: <TID>] [ecid: <ECID>] ServerWorker (REG):[[
BEGIN
ConnID:0 mesgID:1 OpID:0 OpName:bind ConnIP:::ffff:<IP Address> ConnDN:Anonymous
INFO : gslfbidbDoBind * Version=3 BIND dn="cn=odisrv,cn=Registered Instances,cn=Directory Integration Platform,cn=products,cn=oraclecontext" method=128
ConnId = 0, op=0, IpAddr=::ffff:<IP Address>
2011-12-16T16:34:44 * INFO:gsleswrASndResult OPtime=4091 micro sec RESULT=49 tag=97 nentries=0
END

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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