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Content Server Will Not Start After Installing Folders_g (Doc ID 1399643.1)

Last updated on MAY 22, 2020

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.


During install or upgrade of Folders_g component, Component Wizard seems to hang or not complete. When you try to enable Folders_g, you see this error:

Unable to install the new component. Unable to execute service method 'executeManifest'. (System Error: intradoc.common.ServiceException: Unable to delete [ucm]/custom/Helper/lib/Helper.jar.)

Afterward, Content Server will not start.


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