Content Server Will Not Start After Installing Folders_g (Doc ID 1399643.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version: 10.1.3.5.0 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

During install or upgrade of Folders_g component, Component Wizard seems to hang or not complete. When you try to enable Folders_g, you see this error:

Unable to install the new component. Unable to execute service method 'executeManifest'. (System Error: intradoc.common.ServiceException: Unable to delete [ucm]/custom/Helper/lib/Helper.jar.)

Afterward, Content Server will not start.

Changes

Upgrading to latest Update Bundle

Cause

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