Resubmitted Graphics are not Going Through the Inbound Refinery to Create Thumbnails (Doc ID 1400270.1)

Last updated on MARCH 08, 2016

Applies to:

Oracle WebCenter Content - Version: 10.1.3.5.0 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.

Symptoms

On : 10.1.3.5.0 version, Conversion

ACTUAL BEHAVIOR
---------------
Checking in new files result in the creation of thumbnails, but resubmitting existing files does not create thumbnails as it should

EXPECTED BEHAVIOR
-----------------------
resubmitting files should create thumbnails the same way as checking in files does.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Re-submit existing file
2. Thumbnail is not created

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms