How To Work Around The Error: The Web-viewable Version Of Content Item '<content item>' Has Not Been Reserved In The Database?
(Doc ID 1407283.1)
Last updated on NOVEMBER 08, 2024
Applies to:
Oracle WebCenter Content for OCI - Version 12.2.1.4.0_24.2 and laterOracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.
Goal
How to work around the error: The web-viewable version of content item '<content item>' has not been reserved in the database?
Within the WCC UI, the following error can be seen:
Unable to execute service RESUBMIT_FOR_CONVERSION and function resubmitDocToConversion.
The web-viewable version of content item '<dDocName name>' has not been reserved in the database. [ Details ]
The following error can be seen within the idccs_* logs:
!csUserEventMessage,<WCC user>,<WCC hostname>:<WCC port>!$!csServiceDataException,RESUBMIT_FOR_CONVERSION,resubmitDocToConversion!$!csWebVersionNotReserved,<dDocName name>
intradoc.common.ServiceException: !csServiceDataException,RESUBMIT_FOR_CONVERSION,resubmitDocToConversion!$
*ScriptStack RESUBMIT_FOR_CONVERSION
3:resubmitDocToConversion,dID=<dID number>,dDocName=<dDocName name>
When this issue occurs there is either:
> SELECT * FROM Documents WHERE Documents.dID=<dID number>; ... or ...
> SELECT * FROM Documents WHERE Documents.dDocName=<dDocName name>;
NOTE: Replace <dID number> with an actual dID number or <dDocName name> with an actual dDocName name.
... and/or ...
2) The row(s) out from the above SELECT(s) do/does not have dIsWebformat = 1 (they should be also in GENWWW status; and none in RELEASE status).
This issue has been known to occur with Fast Checkin or EJFast Checkin.
Nevertheless, there has been noticed at least one occurrence without these components enabled.
Solution
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In this Document
| Goal |
| Solution |