My Oracle Support Banner

Can Not Remove User From Portal Connection List After User Is Removed From Identity Store (Doc ID 1407864.1)

Last updated on SEPTEMBER 11, 2014

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Trying to delete a user from the Connections List and seeing the following error:

"User: null not found in identity store."


Oracle Internet Directory (OID) is being used for the identity store and the user in question was deleted from OID (or other backend LDAP server) a while back.
Unable to remove the user from the Connections, Members, etc. list.

Changes

The user has been deleted from the backend LDAP server.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.