PolicyObjectNotFoundException on High Load in Custom WebCenter Portal (Doc ID 1409646.1)

Last updated on FEBRUARY 03, 2014

Applies to:

Oracle WebCenter Portal - Version 11.1.1.4.0 and later
Information in this document applies to any platform.
Checked for Currency 03-Feb-2014

Symptoms


The custom WebCenter application returns
"Error 500--Internal Server Error"
under high load.

The folowing exception is thrown in the WLS log in the same time:


[2012-01-31T13:43:23.209+02:00] [WLS_UPPortal1] [NOTIFICATION] [] [oracle.webcenter.page.model.security.PageSecurityManager] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Defa
ult (self-tuning)'] [userId: 04141369] [ecid: 0000JKn^t025mZT7ABy0UD1F9weB0003uL,0] [APP: aupportal] [[
oracle.security.jps.service.policystore.PolicyObjectNotFoundException: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object]; remaining name 'cn=Permissions,cn=JAAS Polic
y,cn=aupportal,cn=webcenter_domain,cn=JPSContext,cn=Weblogic,cn=Groups,dc=up,dc=ac,dc=za'
at oracle.security.jps.internal.policystore.ldap.NamingExceptionUtils.namingExceptionToPolicyStoreException(NamingExceptionUtils.java:88)


Previous log entries show the following:


[2012-01-31T13:43:22.067+02:00] [WLS_UPPortal1] [WARNING] [WCS-44166] [oracle.webcenter.security.common.SecurityHelper] [tid: [ACTIVE].ExecuteThread: '10' for queue: 'weblogic.kernel.Default
(self-tuning)'] [ecid: 0000JKn^sit5mZT7ABy0UD1F9weB0003si,0] [APP: aupportal] Application Policy for aupportal does not exist. Creating a new application policy.

Cause

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