WebCenter Content: Records Physical Items not going through Disposition proccess even with valid trigger (Doc ID 1417673.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

When a physical item goes into a Retention Category, it does not come up for a disposition approval even after the conditions have been met and the WCCREC batch services are ran multiple times.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms