Java.Lang.Nullpointerexception on Message Status Query for UserMessageService in Enterprise Manager (Doc ID 1419846.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle SOA Platform - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When searching for a UMS message in EM console the following error occurs:

javax.management.RuntimeMBeanException: EJB Exception: : java.lang.NullPointerException
at oracle.sdpinternal.messaging.util.Normalizer.normalizeEmailAddress(Normalizer.java:90)
at oracle.sdpinternal.messaging.AddressImpl.getNormalizedValue(AddressImpl.java:196)
at oracle.sdpinternal.messaging.AddressImpl.toString(AddressImpl.java:424)
at oracle.sdpinternal.messaging.AddressImpl.toString(AddressImpl.java:412)
at oracle.sdpinternal.messaging.storage.TopLinkQueryHelper.addMessageRecords(TopLinkQueryHelper.java:89)
at oracle.sdpinternal.messaging.storage.TopLinkStore.queryMessages(TopLinkStore.java:1614)
at oracle.sdpinternal.messaging.storage.ManagementStoreBean.queryMessages(ManagementStoreBean.java:124)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.jee.spi.MethodInvocationVisitorImpl.visit(MethodInvocationVisitorImpl.java:37)
at weblogic.ejb.container.injection.EnvironmentInterceptorCallbackImpl.callback(EnvironmentInterceptorCallbackImpl.java:54)
at com.bea.core.repackaged.springframework.jee.spi.EnvironmentInterceptor.invoke(EnvironmentInterceptor.java:50)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
...


Steps to reproduce:
1) Login to FMW EM console
2) On the left pane, click on User Messaging Service
3) Click on  usermessagingserver at the top of the page

Cause

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