Forms Recognition Vendor Pool is not Updating Automatically; No Errors Reported (Doc ID 1423622.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Vendor Pool is not updating automatically:

  1. Select autoimport Vendor pool in RTS and schedule every minute.
  2. Change "ASA_VL_01_AutoImportOption=ODBC".
  3. Open Verifier after 5 min and search for the new vendor.

No errors are returned in the "H_<RTS Instance>_<date>.log" log file for the RTS instance at the time of the pool import was supposed to occur.

Cause

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