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Desktop Integration Suite Settings are not Retained when Desktop Integration Suite Client is Installed on Citrix-based Machine (Doc ID 1423661.1)

Last updated on MARCH 26, 2024

Applies to:

Oracle WebCenter Content - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On a Citrix-based machine, once the Citrix server restarted, the Desktop Integration Suite settings (e.g. auto check-out, auto check-in) are not retained.  Desktop Integration Suite reverts back to default settings after the the Citrix server restart.  Upon inspection of the following key in the registry:  

HKEY_LOCAL_MACHINE\SOFTWARE\Oracle\Universal Content Management\Desktop Integration Suite\WebDAV

 . . . the settings found in the above key are removed after the Citrix restart.

Cause

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In this Document
Symptoms
Cause
Solution


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