Forms Recognition RTS Stops Processing Batch During Export Step
(Doc ID 1429871.1)
Last updated on SEPTEMBER 12, 2018
Applies to:Oracle WebCenter Forms Recognition - Version 10.1.3.5.0 and later
Information in this document applies to any platform.
Export step is started, but does not complete. RTS is now locked on a batch and must be stopped / started manually.
- All batches will fail at the Export step.
- All other processes such as Import, OCR, Extract and Classify are performed without issue.
- The H_log shows only the batch has started exporting, no other information is recorded.
- The issue remains after replacing the project and ini file with new copies.
- A repair of the installation did not resolve the problem.
The environment was recently upgraded, patch p11813845_101350 and subsequent patches were applied.
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