Demotion of an ODSEE master to consumer will cause failure in existing pswsync plugin that is attempting to do on demand password synchronization via a referral to master; the request fails with error code "ERROR<38722>" (Doc ID 1431543.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Directory Server Enterprise Edition - Version 6.0 to 11.1.1.5.0 [Release 6.0 to 11gR1]
Information in this document applies to any platform.

Symptoms

Users are experiencing intermittent failures in authentication. The following error message is observed:

ERROR<38722> - isw - conn=11284 op=0 msgId=520414 - Plugins unable to update password of entry 'uid=............'', reason: Referral received

Changes

Two of the LDAP Servers defined in ISW as a DS resource for ISW masters configured with replication enabled, were changed from being a Master to a Consumer.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms