Webcenter Content: Inbound Refinery Fails with Error: "The path 'c:/<install_dir>/custom/DamConverter/3rdParty/ALCHLONG.EXE' is not valid." (Doc ID 1436944.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Content: Inbound Refinery (IBR) is configured with the nConvert 3rd-party converter to convert and create renditions of images checked from WebCenter Content (formerly Universal Content Management) server. 

 
Images when checked in to WC Server shows the below conversion failure. IBR Agent logs show the following error stack trace: 

Log entry for conversion job '3': 
Loading set name 'DefaultGraphicSet' 
Writing Search Export resource file. 
Launching Search Export 
Configuration error: The path 'c:/<install_dir>/custom/DamConverter/3rdParty/ALCHLONG.EXE' is not valid. 
Configuration error: The rendition engine 'ImageAlchemy' with class 'docrefinery.dam.image.ImageConversionCommandLine' and path setting '<$ImageAlchemy$>' could not be initialized. The '<$ImageAlchemy$>' setting may not be set correctly. 
Configuration error: Unable to create rendition 'Web' with engine 'ImageAlchemy'. Rendition will not be created. 
Finished the 'Web' rendition. 
Configuration error: The path 'c:/<install_dir>/custom/DamConverter/3rdParty/ALCHLONG.EXE' is not valid. 
Configuration error: The rendition engine 'ImageAlchemy' with class 'docrefinery.dam.image.ImageConversionCommandLine' and path setting '<$ImageAlchemy$>' could not be initialized. The '<$ImageAlchemy$>' setting may not be set correctly. 
Configuration error: Unable to create rendition 'Thumbnail' with engine 'ImageAlchemy'. Rendition will not be created. 
Finished the 'Thumbnail' rendition. 
Configuration error: The path 'c:/<install_dir>/custom/DamConverter/3rdParty/ALCHLONG.EXE' is not valid. 
Configuration error: The rendition engine 'ImageAlchemy' with class 'docrefinery.dam.image.ImageConversionCommandLine' and path setting '<$ImageAlchemy$>' could not be initialized. The '<$ImageAlchemy$>' setting may not be set correctly. 
Configuration error: Unable to create rendition 'Preview' with engine 'ImageAlchemy'. Rendition will not be created. 
Finished the 'Preview' rendition. 
Unable to convert. No renditions were created. 
stack trace [ Details ]
An error has occurred. The stack trace below shows more information. !csLogJobIdPrefix,3!csLinefeed!csLoadingSetData,DefaultGraphicSet!csLinefeed
!csSearchExportWriteResources!csLinefeed!csExportPDFLaunchSX!csLinefeed
!csRenditionEngineInvalidPath,
c:/&#60;install_dir&#62;/custom/DamConverter/3rdParty/ALCHLONG.EXE
!csLinefeed!csRenditionEngineCouldNotBeInited2,
ImageAlchemy,docrefinery.dam.image.ImageConversionCommandLine,&#60;
$ImageAlchemy$&#62;!csLinefeed
!csRenditionEngineCouldNotBeInited,Web,ImageAlchemy!csLinefeed
!csRenditionFileFinished,Web!csLinefeed
!csRenditionEngineInvalidPath,c:/&#60;install_dir&#62;/custom/DamConverter/3rdParty/ALCHLONG.EXE
!csLinefeed!csRenditionEngineCouldNotBeInited2,ImageAlchemy,
docrefinery.dam.image.ImageConversionCommandLine,&#60;$ImageAlchemy$&#62;
!csLinefeed!csRenditionEngineCouldNotBeInited,Thumbnail,ImageAlchemy
!csLinefeed!csRenditionFileFinished,Thumbnail!csLinefeed
!csRenditionEngineInvalidPath,
c:/&#60;install_dir&#62;/custom/DamConverter/3rdParty/ALCHLONG.EXE
!csLinefeed!csRenditionEngineCouldNotBeInited2,
ImageAlchemy,docrefinery.dam.image.ImageConversionCommandLine,
&#60;$ImageAlchemy$&#62;!csLinefeed
!csRenditionEngineCouldNotBeInited,Preview,ImageAlchemy!csLinefeed
!csRenditionFileFinished,Preview!csLinefeed!csRenditionSetNotCreatedError
!csLinefeed!$stack trace !$stack trace at docrefinery.dam.image.ProcessExtraRenditions.convert(ProcessExtraRenditions.java:163) at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:495) at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:150) at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291) at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171) at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:384) at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:314) at java.lang.Thread.run(Thread.java:662)

Cause

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