Content Server hangs with many threads stuck at ServletRequest._format method (Doc ID 1438044.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle WebCenter Sites - Version 7.0.3.0 and later
Information in this document applies to any platform.

Goal

Content Server hangs with many threads stuck at ServletRequest._format method.  Below is an example stacktrace:

at COM/FutureTense/Servlet/ServletRequest._format
at COM/FutureTense/Servlet/ServletRequest.handleError(DashoA14174(Compiled Code))
at COM/FutureTense/Servlet/fr.a(DashoA14174(Compiled Code))
at COM/FutureTense/Servlet/FTServlet.a(DashoA14174(Compiled Code))
at COM/FutureTense/Servlet/FTServlet.doGet(DashoA14174(Compiled Code))
at javax/servlet/http/HttpServlet.service(HttpServlet.java:743(Compiled Code))
at javax/servlet/http/HttpServlet.service(HttpServlet.java:856(Compiled Code))
at com/ibm/ws/webcontainer/servlet/ServletWrapper.service(ServletWrapper.java:1095(Compiled Code))
at com/ibm/ws/webcontainer/servlet/ServletWrapper.handleRequest(ServletWrapper.java:569(Compiled Code))

How do we "unstuck" these threads?

Solution

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