Multiple LDAP Providers Receive getPreferedLanguage and VirtualizationExceptions

(Doc ID 1449054.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

On WebCenter Content (formerly UCM, Universal Content Management) 11.1.1.5.0 and higher, users will be unable to authenticate into the WCC. Or an exception may occur when navigating within the WCC page:

Unable to execute service method 'getPreferredLanguage'.oraclesecurity.idm.klm.IMException:oracle.ods.virtualization.service.VirtulizationException:
oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: ucmldap... oracle.ods.virtualization.service.VirtualizationException:
oracle.ods.virtualization.engine.util.DirectoryException: LDAP Error 1 : No LDAP connection available to process request for DN: ucmldap... oracle.ods.virtualization.engine.utilDirectoryException: LDAP error
1 : No LDAP connection available to process request for DN: ucmldap... javax.naming.NamingException: No LDAP connection available to process request for DN: ucmldap...



The WCC Managed Server diagnostic log will show the following error:

[2012-03-27T13:33:17.000-07:00] [UCM_server1] [ERROR] [OVD-60031] [oracle.ods.virtualization.engine.chain.plugins.DynamicGroups.DynamicGroups] [tid: [ACTIVE].ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ucmqa] [ecid: 11d1def534ea1be0:-7c43ea50:13655db1bc0:-8000-0000000000000073,0] [APP: Oracle Universal Content Management - Content Server] Error: LDAP Error 2 : Bad LDAP Filter..[[

Cause

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