Error "[DBNETLIB][ConnectionRead(recv()).]General network error. Check your network documentation.]]" When Attempting to Login to WebCapture.asp (WebCenter Distributed Capture) (Doc ID 1456106.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle WebCenter Distributed Capture - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to login through the WebCenter Distributed Capture (formerly Oracle Distributed Document Capture) client, the following error is returned:

The following error occurred while attempting to login:
Error [Login failed.
Error number: 20036
Error Description: [The following error occurred connecting to the database:
Error Number: 20036
Error Description: The following error occurred connecting to the database:
Error Number: 16389
Error Description: [DBNETLIB][ConnectionRead(recv()).]General network error. Check your network documentation.]]

Changes

 The database connection to the Microsoft SQL Server database is configured to "Use Windows NT Integrated security" instead of "Use a specific user name and password" in the Batch Setup.

Cause

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