Asset Preview Error
(Doc ID 1456761.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle WebCenter Sites - Version 7.6.0 and laterInformation in this document applies to any platform.
Symptoms
After previewing an asset, user is presented with same view as displayed immediately after logging on. This happens just in one server.
[2012-04-27 15:50:39,060] [sso.cas.filter.CASFilter] Ticket ST-115-FH4ZklrZKQ74AzhAYx6n-cas-address.2-1 is either invalid or already expired. Request [http://address.1:8080/cs/wem/fatwire/home] from 10.65.18.94
com.fatwire.wem.sso.SSOException: org.jasig.cas.client.validation.TicketValidationException:
ticket 'ST-115-FH4ZklrZKQ74AzhAYx6n-cas-address.2-1' not recognized
at com.fatwire.wem.sso.cas.CASProvider.validate(CASProvider.java:311)
at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:382)
at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:619)
Caused by: org.jasig.cas.client.validation.TicketValidationException:
ticket 'ST-115-FH4ZklrZKQ74AzhAYx6n-cas-SVWVWS074.addm.com.example-1' not recognized
at org.jasig.cas.client.validation.Cas20ServiceTicketValidator.parseResponseFromServer(Cas20ServiceTicketValidator.java:73)
at org.jasig.cas.client.validation.AbstractUrlBasedTicketValidator.validate(AbstractUrlBasedTicketValidator.java:188)
at com.fatwire.wem.sso.cas.CASProvider.validate(CASProvider.java:306)
... 14 more
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |