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Asset Preview Error (Doc ID 1456761.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle WebCenter Sites - Version 7.6.0 and later
Information in this document applies to any platform.

Symptoms

After previewing an asset, user is presented with same view as displayed immediately after logging on. This happens just in one server.

[2012-04-27 15:50:39,060] [sso.cas.filter.CASFilter] Ticket ST-115-FH4ZklrZKQ74AzhAYx6n-cas-address.2-1 is either invalid or already expired. Request [http://address.1:8080/cs/wem/fatwire/home] from 10.65.18.94
com.fatwire.wem.sso.SSOException: org.jasig.cas.client.validation.TicketValidationException:
ticket 'ST-115-FH4ZklrZKQ74AzhAYx6n-cas-address.2-1' not recognized

at com.fatwire.wem.sso.cas.CASProvider.validate(CASProvider.java:311)
at com.fatwire.wem.sso.cas.filter.CASFilter.doFilter(CASFilter.java:382)
at com.fatwire.wem.sso.SSOFilter.doFilter(SSOFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
at java.lang.Thread.run(Thread.java:619)
Caused by: org.jasig.cas.client.validation.TicketValidationException:
ticket 'ST-115-FH4ZklrZKQ74AzhAYx6n-cas-SVWVWS074.addm.com.example-1' not recognized

at org.jasig.cas.client.validation.Cas20ServiceTicketValidator.parseResponseFromServer(Cas20ServiceTicketValidator.java:73)
at org.jasig.cas.client.validation.AbstractUrlBasedTicketValidator.validate(AbstractUrlBasedTicketValidator.java:188)
at com.fatwire.wem.sso.cas.CASProvider.validate(CASProvider.java:306)
... 14 more

Cause

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In this Document
Symptoms
Cause
Solution


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