Indexer Fails Due to Inability to Access the Archives Directory (Doc ID 1457303.1)

Last updated on JUNE 02, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.5.0 and later
IBM AIX on POWER Systems (64-bit)

Symptoms


On the physical file system for the Content Server, the 'archives' directory is not accessible and is causing errors within the Content Server like the following:

  - Error with touchFile for /app_contribution/app_vendor/OracleUCM/archives/collection.mrk. /app_contribution/app_vendor/OracleUCM/archives/collection.mrk (There is an input or output error.)
  - Indexing aborted. Replication error: Export error for archive '<archivename>' in collection '<collectionname>': File I/O error. Unable to write to file 'exports.hda'
  - Indexing aborted. Directory '/app_contribution/app_vendor/OracleUCM/archives/' does not exist.

Cause

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