Unable to Extract/Train the InvoiceNumber Value Within Forms Recognition (Doc ID 1459921.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

In WebCenter Forms Recognition (formerly Oracle Forms Recognition), the InvoiceNumber field does not extract correctly for a specific vendor's invoices.    The text for the Invoice Number on the document has "Tax Invoice 1751" listed, but the default extraction for a specific Invoice Number field is "TAX1751".  The Verifier user then trains this specific invoice for the Invoice Number of "1751" and trains to the Global Learn Set for that Vendor Subclass.  As a test, that same invoice was reprocessed, but this time the value extracted to the InvoiceNumber field is "TAXINVOICE1751", which is obviously incorrect.

Cause

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