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Logon Manager Requests Credentials When Started On Windows 7 (Doc ID 1464337.1)

Last updated on DECEMBER 28, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.2.0 to 11.1.2.2.0 [Release 11g]
Microsoft Windows (32-bit) - OS Version: 7
Microsoft Windows x64 (64-bit) - OS Version: 7
***Checked for relevance on 20-NOV-2019***

Symptoms

Logon Manage was installed on Windows 7. The Authentication mode is winauth v1 (which is not recommended by Oracle support. It is recommended to use winauthv2 - see Note 1070557.1 - Best Practices For eSSO Windows Primary Authentication )

After logging in successfully to windows 7 all users that are not local admins experience an issue when accessing web applications that are templated within Logon Manage:

Logon Manage is triggered and opens a pop-up stating "Enter Windows password". When entering credentials and clicking on "OK" a second pop-up appears, stating
"The password is incorrect. Please re-type your password. Letters in passwords must be typed using the correct case. Make sure that [Caps Lock] is not accidentially on."

This issue does not happen on WinXP installations, only on win 7 installations.
This issue does not happen for users with local admin rights.

 

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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