Logon Manager Requests Credentials When Started On Windows 7
(Doc ID 1464337.1)
Last updated on DECEMBER 28, 2019
Applies to:Oracle Enterprise Single Sign-On Suite Plus - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 11g]
Microsoft Windows (32-bit) - OS Version: 7
Microsoft Windows x64 (64-bit) - OS Version: 7
***Checked for relevance on 20-NOV-2019***
Logon Manage was installed on Windows 7. The Authentication mode is winauth v1 (which is not recommended by Oracle support. It is recommended to use winauthv2 - see Note 1070557.1 - Best Practices For eSSO Windows Primary Authentication )
After logging in successfully to windows 7 all users that are not local admins experience an issue when accessing web applications that are templated within Logon Manage:
Logon Manage is triggered and opens a pop-up stating "Enter Windows password". When entering credentials and clicking on "OK" a second pop-up appears, stating
"The password is incorrect. Please re-type your password. Letters in passwords must be typed using the correct case. Make sure that [Caps Lock] is not accidentially on."
This issue does not happen on WinXP installations, only on win 7 installations.
This issue does not happen for users with local admin rights.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document