Checking in an Image File (DAM) Fails to Result in Renditions; no Conversion from Inbound Refinery. File is in GENWWW. error: !syMalFormedResultSet (Doc ID 1469217.1)

Last updated on MAY 10, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 to 11.1.1.6.0 [Release 10gR3 to 11g]
Information in this document applies to any platform.

Symptoms

Checking in a new image file results in the file getting stuck in GENWWW (Work in progress) and the image does not convert from inbound refinery.  This stack appears in the Server Output:

!syMalFormedResultSet

!syMalFormedResultSet exception stack
java.io.IOException: !syMalFormedResultSet
       at intradoc.data.DataResultSet.readSimple(DataResultSet.java:1540)
       at intradoc.data.DataResultSet.initEx(DataResultSet.java:263)
       at intradoc.serialize.DataBinderSerializer.parseResultSet(DataBinderSerializer.java:559)
       at intradoc.serialize.DataBinderSerializer.parseReaderData(DataBinderSerializer.java:499)
       at intradoc.serialize.DataBinderSerializer.receiveEx(DataBinderSerializer.java:425)
       at intradoc.data.DataSerializeUtils.receiveEx(DataSerializeUtils.java:87)
       at intradoc.data.DataBinder.receiveEx(DataBinder.java:2072)
       at intradoc.resource.ResourceUtils.serializeDataBinderWithEncoding(ResourceUtils.java:290)
       at intradoc.resource.ResourceUtils.serializeDataBinder(ResourceUtils.java:64)
       at intradoc.resource.ResourceUtils.readDataBinder(ResourceUtils.java:343)
       at docrefinery.dam.data.ExtraRenditionsDataManager.buildExtraRenditionsBinder(ExtraRenditionsDataManager.java:112)
       at docrefinery.dam.data.ExtraRenditionsDataManager.init(ExtraRenditionsDataManager.java:58)
       at docrefinery.dam.image.ProcessExtraRenditions.convert(ProcessExtraRenditions.java:106)
       at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
       at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
       at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
       at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
       at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
       at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
       at java.lang.Thread.run(Thread.java:619)
!csResourceUtilsFileIOError!csResourceUtilsFileReadError,extraRendition_definitions.hda exception stack
intradoc.common.ServiceException: !csResourceUtilsFileIOError!csResourceUtilsFileReadError,extraRendition_definitions.hda
       at intradoc.resource.ResourceUtils.serializeDataBinderWithEncoding(ResourceUtils.java:311)
       at intradoc.resource.ResourceUtils.serializeDataBinder(ResourceUtils.java:64)
       at intradoc.resource.ResourceUtils.readDataBinder(ResourceUtils.java:343)
       at docrefinery.dam.data.ExtraRenditionsDataManager.buildExtraRenditionsBinder(ExtraRenditionsDataManager.java:112)
       at docrefinery.dam.data.ExtraRenditionsDataManager.init(ExtraRenditionsDataManager.java:58)
       at docrefinery.dam.image.ProcessExtraRenditions.convert(ProcessExtraRenditions.java:106)
       at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
       at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
       at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
       at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
       at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
       at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
       at java.lang.Thread.run(Thread.java:619)

 

May also return this stack:

 

!csLogJobIdPrefix,4203!csLinefeed!$String index out of range: -1!csLinefeed java.lang.StringIndexOutOfBoundsException: String index out of range: -1
  at java.lang.String.substring(String.java:1937)
  at docrefinery.dam.image.ProcessExtraRenditions.buildFlags(ProcessExtraRenditions.java:653)
  at docrefinery.dam.image.ImageConversionImageExportEngine.launchEngine(ImageConversionImageExportEngine.java:80)
  at docrefinery.dam.image.ProcessExtraRenditions.createRendition(ProcessExtraRenditions.java:517)
  at docrefinery.dam.image.ProcessExtraRenditions.processConversions(ProcessExtraRenditions.java:421)
  at docrefinery.dam.image.ProcessExtraRenditions.convert(ProcessExtraRenditions.java:140)
  at docrefinery.convert.StepHandler.executeCodeStep(StepHandler.java:494)
  at docrefinery.convert.StepHandler.executeStepByName(StepHandler.java:149)
  at docrefinery.convert.ConversionDriver.processSteps(ConversionDriver.java:291)
  at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:171)
  at docrefinery.queue.PreConvertedRefineryQueueMonitor.convertJob(PreConvertedRefineryQueueMonitor.java:348)
  at docrefinery.queue.PreConvertedRefineryQueueMonitor$2.run(PreConvertedRefineryQueueMonitor.java:278)
  at java.lang.Thread.run(Thread.java:619)

Changes

New rendition sets were added to the refinery to produce more images.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms