IBR Load Balancing Appears To Not Always Work Correctly
(Doc ID 1476976.1)
Last updated on FEBRUARY 16, 2023
Applies to:
Oracle WebCenter Content - Version 11.1.1.5.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.1.5.0 version, Conversion
ACTUAL BEHAVIOR
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When checking in a Microsoft Word document for PDF conversion, it gets sent to the same IBR repeatedly which is not configured to accept word documents. When checking it in again, it 'notices" that it should go to the other IBR and does so.
EXPECTED BEHAVIOR
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It is expected that documents go to their proper inbound refinery without delay
STEPS
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The issue can be reproduced at will with the following steps:
1. Set up two IBR's each set to accept different document types
2. Set up a CS to send documents for conversion to the IBR
3. Check in a Document to be converted
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users do not see the system as reliable
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |