Error Connecting to WebCapture.asp and WebCaptureAdmin.html "HTTP Error 503: The service is unavailable"
Last updated on SEPTEMBER 02, 2014
Applies to:Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.
When attempting to connect to the WebCaptureAdmin.html or WebCatpure.asp pages on a Windows 2008 R2 server the following error is displayed through Internet Explorer:
HTTP Error 503: The service is unavailable
When this happens the Application Pool for WebCenter Distributed Capture stops and the message in the Event Viewer is:
The module DLL 'C:\Program Files\Microsoft\Exchange Server\V14\Bin\Kerbauth.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a x86 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshoot this kind of processor architecture mismatch error, see
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms