Error Connecting to WebCapture.asp and WebCaptureAdmin.html "HTTP Error 503: The service is unavailable"
(Doc ID 1478077.1)
Last updated on JUNE 08, 2021
Applies to:Oracle WebCenter Distributed Capture - Version 10.1.3.5.1 and later
Information in this document applies to any platform.
When attempting to connect to the WebCaptureAdmin.html or WebCatpure.asp pages on a Windows 2008 R2 server the following error is displayed through Internet Explorer:
HTTP Error 503: The service is unavailable
When this happens the Application Pool for WebCenter Distributed Capture stops and the message in the Event Viewer is:
The module DLL 'C:\Program Files\Microsoft\Exchange Server\V14\Bin\Kerbauth.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a x86 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshoot this kind of processor architecture mismatch error, see
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