My Oracle Support Banner

Unable To Edit Word Or Excel Files in SSO environment (Doc ID 1483205.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Spaces integrated with a Single Sign-On (SSO) solution such as Windows Native Authentication (WNA) or Oracle Access Manager (OAM).

When trying to edit a Microsoft Word document from document explorer, the Microsoft Word application has started, but the Word document doesn't open.

If accessing Spaces using the non Single Sign-On port (e.g 8888), the Word document can be opened properly and edited or saved without problem.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.