Unable To Edit Word Or Excel Files in SSO environment
(Doc ID 1483205.1)
Last updated on JUNE 15, 2024
Applies to:
Oracle WebCenter Portal - Version 11.1.1.6.0 and laterInformation in this document applies to any platform.
Symptoms
WebCenter Spaces integrated with a Single Sign-On (SSO) solution such as Windows Native Authentication (WNA) or Oracle Access Manager (OAM).
When trying to edit a Microsoft Word document from document explorer, the Microsoft Word application has started, but the Word document doesn't open.
If accessing Spaces using the non Single Sign-On port (e.g 8888), the Word document can be opened properly and edited or saved without problem.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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