Large Numbers Of Predefined Accounts Cause Performance Problems And Search/Check-in Forms To Fail. (Doc ID 1485581.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

Once many predefined accounts have been created, the process of creating more predefined accounts is very slow. If you have only a few predefined accounts, then accounts can be predefined at the rate of several per second. Once you have many thousands (e.g. in this case 70,000), it takes over a second to create one account. Furthermore, if you try to use the Standard Search or Check-In forms, the form never returns because the Account field is being populated with a dropdown list of many thousands of accounts.

Cause

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