After Applying BP4 (11.1.1.5.4) Patch, Webcenter-help Application Fails to Start with Error "java.lang.IllegalStateException: unable to create global configuration" (Doc ID 1486155.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.5.4 to 11.1.1.5.4 [Release 11g]
Information in this document applies to any platform.

Symptoms

After applying patch BP4 on Webcenter 11.1.1.5, webcenter-help does not start up. The following error is being displayed

 

Cause

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