Error When Dragging Multiple Files to a Folder in DIS When Folder Has Prompt for Metadata Set: "Unable to execute service CHECKIN_NEW_SUB and function addFiles" (Doc ID 1489868.1)

Last updated on MAY 24, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

You are using the Drag and Drop option in Desktop Integration Suite (DIS) Windows Explorer Integration (WEI) with Framework Folders.  The folder you are copying files to has the 'Prompt for Metadata' option enabled.

Copying in a single file to the folder succeeds.

However, dragging multiple files to the folder, selecting the box "Apply to Remaining Items" on the metadata form, and clicking Finish generates this error:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms