Query Folder Display And Save May Result In Error (Doc ID 1493511.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Symptoms

  When attempting to save or view query folders, an error may be displayed depending on the user's security credentials.

Set up a system with the the latest OPatch.
  Use FrameworkFolders. Make sure accounts are setup and used.
  Create some non-admin users that have rights to some sample accounts and to documents without accounts.
  
  As one of these non-admin users, create and save a query folder. I would create a query folder that actually has some docs.
  The easiest way to create a query folder is just to do a search and then you can save the results as a query folder.
  
  PROVIDE A CLEAR DESCRIPTION OF THE ACTUAL RESULTS, AS WELL AS THE EXPECTED
  RESULTS, FROM REPRODUCING THE PROBLEM.
  ============================================================================
  Error:
  Content Server Request Failed
  
  Unable to execute service FLD_BROWSE and function retrieveChildFiles.
  The error was caused by an internally generated issue.  The error has been logged
  
  >services/3 08.09 11:50:47.405 IdcServer-340469
  !csUserEventMessage,mplotnick,ecmtest.goaa.org!$
  intradoc.common.ServiceException:
  !csServiceDataException,FLD_BROWSE,retrieveChildFiles!$
  services/3 08.09 11:50:47.405 IdcServer-340469 *ScriptStack FLD_BROWSE
  services/3 08.09 11:50:47.405 IdcServer-340469 3:retrieveChildFiles,**no
  captured values**
  services/3 08.09 11:50:47.405 IdcServer-340469        at
  intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceReques
  tImplementor.java:2115)

Changes

Lots of data added to the server recently.  This issue only appears with large data sets where long query times become an issue.

Cause

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