Query Folder Display And Save May Reult In Error (Doc ID 1493511.1)

Last updated on MAY 19, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

  When attempting to save or view query folders, an error may be displayed depending on the user's security credentials.

 

Set up a system with the the latest OPatch.
  Use FrameworkFolders. Make sure accounts are setup and used.
  Create some non-admin users that have rights to some sample accounts and to documents without accounts.
  
  As one of these non-admin users, create and save a query folder. I would create a query folder that actually has some docs.
  The easiest way to create a query folder is just to do a search and then you can save the results as a query folder.
  
  PROVIDE A CLEAR DESCRIPTION OF THE ACTUAL RESULTS, AS WELL AS THE EXPECTED
  RESULTS, FROM REPRODUCING THE PROBLEM.
  ============================================================================
  Error:
  Content Server Request Failed
  
  Unable to execute service FLD_BROWSE and function retrieveChildFiles.
  The error was caused by an internally generated issue.  The error has been logged
  
  >services/3 08.09 11:50:47.405 IdcServer-340469
  !csUserEventMessage,mplotnick,ecmtest.goaa.org!$
  intradoc.common.ServiceException:
  !csServiceDataException,FLD_BROWSE,retrieveChildFiles!$
  services/3 08.09 11:50:47.405 IdcServer-340469 *ScriptStack FLD_BROWSE
  services/3 08.09 11:50:47.405 IdcServer-340469 3:retrieveChildFiles,**no
  captured values**
  services/3 08.09 11:50:47.405 IdcServer-340469        at
  intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceReques
  tImplementor.java:2115)

Changes

Lots of data added to the server recently.  This issue only appears with large data sets where long query times become an issue.

Cause

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