Getting Users & Group Information From An LDAP Identity Store Failing With Timeout Errors

(Doc ID 1496401.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Identity Manager - Version 11.1.1.3.0 to 11.1.2.2.1 [Release 11g]
Oracle Access Manager - Version 11.1.1.3.0 to 11.1.2.2.1 [Release 11g]
Oracle Platform Security for Java - Version 11.1.1.1.0 to 11.1.2.2.0 [Release Oracle11g]
Oracle Fusion Application Toolkit - Version 11.1.8.0.0 to 11.1.8.0.0 [Release 1.0]
Oracle Virtual Directory - Version 11.1.1.6.0 to 11.1.1.6.0 [Release 11g]
Information in this document applies to any platform.
**Checked For Relevance on 23-Jul-2014**

Symptoms

Getting user and group information from an LDAP Identity Store is failing with timeout errors.

Errors like the following are seen in the logs:

 

Changes

 Possibly a firewall or load balancer has been introduced between the WebLogic server and the LDAP server. Or the settings for such a firewall or load balancer have changed.

Cause

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