External Users as Workflow Approvers Not Yet Available in System
(Doc ID 1497209.1)
Last updated on MARCH 08, 2021
Applies to:Oracle WebCenter Content - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When using Active Directory/External LDAP for user authentication and a custom workflow that allows contributors to enter a username as approver, a situation may arise when the entered user has not yet logged into the content server. When WebCenter Content attempts to send a Workflow Email notification to the named approver, the user's email id is not available because the user has never logged into WebCenter Content. Thus the e-mail is never delivered.
Is there a way to work around this, e.g. populate email id's of all users who exist in Active Directory/External LDAP?
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