Content Items Added to Folio Are Not Saved to Folio (Doc ID 1497244.1)

Last updated on FEBRUARY 16, 2023

Applies to:

Symptoms

Using Internet Explorer, create a new folio using a template that contains four nodes. Add a piece of content through search to each node, saving after adding to each node. When the browser is refreshed, the content you added to the first node displays, but the other content no longer displays in the folio. This does not happen when using Firefox.

Further testing shows it's the Save when you add content to the Node that causes the issue.  If you add content to each node and then do a Save at the end (with no individual saves after adding content to each node), then all content shows up correctly.

If you save after adding content to Node 1 and Node 2, then add content to the other nodes and save again, only the content in Node 1 and 2 is actually saved.

If you save after adding content to Node 1, Node 2 and Node 3, then add content to Node 4 and save again, only the content in Node 1, 2 and 3 is actually saved.

The issue is that nothing is saved after the first Save operation.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.