Problem With File Download Using IE8 When WebCenter Configured With OAM - Internet Explorer cannot download "filename" from "site" (Doc ID 1499368.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.6.0 and later
Information in this document applies to any platform.
Checked for relevance on 29-Jul-2014

Symptoms

When a user goes to the Document Explorer Task Flow, clicks the document and then click the download button, in IE8 the file is not downloaded, and the following error is seen in a pop-up browser window :-

Internet Explorer cannot download <filename> from <site>.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

 
However in IE9, FireFox and some other browsers the user can successful download the file.
The problem is seen with docx, pptx, xlsx.

Changes

WebCenter configured with OAM.

Cause

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