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Problem with File Download Using IE8 when WebCenter Portal Configured With OAM - Internet Explorer cannot download "filename" from "site" (Doc ID 1499368.1)

Last updated on JULY 27, 2023

Applies to:

Oracle WebCenter Portal - Version to [Release 11g]
Information in this document applies to any platform.


When a user goes to the Document Explorer Task Flow, clicks the document and then click the download button, in IE8 the file is not downloaded, and the following error is seen in a pop-up browser window :-

Internet Explorer cannot download <FILENAME> from <SITE>.
Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

However in IE9, FireFox and some other browsers the user can successful download the file.
The problem is seen with docx, pptx, xlsx.


WebCenter configured with OAM.


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